FAQs

THE CRAZY MOUNTAINEERS

Frequently asked questions (FAQs)


Here are answers to a list of generic questions which are asked to us on any treks. We have tried to answer most of them and this list of questions keeps growing with time. If you still have doubts, Contact Us us over phone or email to clear your doubts. We will be happy to help !!


What is camping trek?

Camping treks are treks in which you spend your night in tents. Tents are pitched in a location which meets the basic requirements of a camping ground like source of water, safety from rock fall, flash floods, etc, good views to mention a few.


What is a tea house/hut trek?

Tea houses are a style of trek in which you rest for the night in commercial lodges made on the trek route to accommodate the trekkers. In this kind of arrangements, rather than sleeping in tents, you will sleep on a cushioned bed, in a room or dormitory provided to you. The tea house will also provide clean quilts or blankets, pillow and a clean bed sheet. The facilities of a tea house vary from place to place.


What kind of facilities should I expect in a camping trek?

In this trek, you will be staying in the tents. You will be provided good quality sleeping bag and mattresses. Tents will be shared by 2 or 3 depending on the team size. Lights will not be there. Solar lamps or other lighting arrangements will be made while dining. There will be separate dining tents, kitchen tents and toilet tents. For smaller groups however, we carry dining-cumkitchen tents. Toilet will be dry toilet, done in a pith dug in mud, which will be covered by a toilet tent. Water source will be river water, purified with iodine or chlorine drops. Cooking utensils will be carried by us including your plate and spoons. You may choose to bring your cup, plate and spoons though. Food will be cooked and served by the cooking team who will accompany us throughout the trek. There will be a trekking team which will consist of a one or two guides and helpers to walk with you during the trek and guide you safely to the next campsite. A trek leader lead the team of entire trekkers and staffs, and will see through the entire running of the trek right from your comfort, to guidance, to safety, to staff management, trek planning to organizational goals.


What about Hotels at the Base?

Clean bedded room on sharing basis, with attached toilets, running water, hot water on request and in house or separate dining space. Television and internet might not always be available. The rooms mentioned will be on availability and sometimes due to huge demand, the price might randomly vary. In situations out of our control, we might give you just the basic hotels at times on triple sharing bass too. This usually depends upon how much in advance have you booked the trek with us. More the time we have, better the arrangements we can assure.


What about the transport?

Transport from the base camp to the trek road head will not be luxurious and will be according to the availability of vehicles locally. We will hire the best suitable for the group, our local staffs and the camping equipments together. Depending on the group size and load, we hire the as many vehicles as required. For a small group of 2 - 4 trekkers, we might move local staff and logistics in the same vehicle. That reduces our cost and also the carbon footprint of the group. Transport to and from the Base Camp will be arranged as decided upon between us. Sometimes it,s included in the price, sometimes it is not.
Toilets On Trek: There will be a separate toilet tents. For a bigger group ( more than 8 trekkers ), separate toilet tents for men and women will be provided to keep up with the timings. The toilets will be a dry toilet where a pit will be dug and will contain a hump of mud outside. You can use wet tissue papers. After you finish your business, you need to cover the dump with the mud outside. A small shovel will be kept for the purpose. You should not use water in the toilet pit. When we shift camps, we will ensure that the pit is well covered and the area is clean. For tea house treks, toilets are well maintained by the owners.


What do I need to carry for the trek?

If you are trekking with us, you need to carry just your clothing, camera and other electronic devices such as mobile, iPad, music player, etc. You may bring a trekking pole and binoculars to help you on trail. We would be carrying all of the camping and technical equipment and the cost of it will be included in the package price. If you had requested a customized trek package, this will depend on what you have asked for. For a detailed generic list of what to carry on a trek, follow the link click here


What if I want to offload my personal load?

We promote carrying your rucksack by yourself. However, if you are not in a position to carry it by yourself, we may hire you a porter to do so. Any such requests should come before the start of the trek. Else, in the middle of the trek, we cannot assure you a porter to carry your bag, as its not guaranteed to get the porters on the way. The charges will depend upon the number of bags to be offloaded and needs to be consulted prior to the beginning of the trek.


Do I need to tip the staffs?

It is not mandatory, but they expect a little token of good will gesture from you. Usually, the entire group collects an amount and distributes it to the local staffs by themselves. We promote the same theory.


What if I get injured in middle of the trek?

Such situations will be treated as emergency and we will act according to the seriousness of it. While sometimes we may require to give you full attention, affecting the entire team. While on other occasions, it might be a minor injury and treated accordingly, with importance. If we require sending you back, we will accompany a helper with you, who will take care of you and take you down to safety. The entire team is expected to cooperate fully on such occasions. We will be abided by our Terms of Travel for such situation, and you are expected to read it before you join one of our fixed departures.


What is the evacuation strategy from a trek in case of emergency?

In a seriously high altitude trek special care needs to be taken to keep away AMS and other altitude hazards. Since compression bags are ultra expensive, we do not carry it with us. The guides and leader accompanying you on the trek are well acquainted and versed with altitude care. However, things do turn ugly at times, due to altitude sickness or physical injury.On such occasions, you need to be brought down to safety to the nearest road head. Deciding the road head will depend on factors like your walking ability, the cause of the problem, your location, etc and will be best decided by our leaders and the trek guides present with you. You will be accompanied by a helper for assistance, or the leader himself will come down depending upon the seriousness of the case. If you cannot walk by your own, you need to be carried by porters or horses. From any of the point, our objective is set to get to the nearest safety town to get medical attention, warmth of a household or a hotel Himalayan treks are in remote areas and you are expected to be aware of all such scenarios beforehand, and adapt accordingly. Our Team will try its very best to cope up all the hassles and tackle any emergency. Your trek leader will be knowledgeable on high altitude effects, its care and medicines.


What about the cost in an emergency situation?

All the expenses made during an emergency situation have to be borne by the individual. We will assist with all our knowledge, information and connections to respond to that emergency.

What time do you expect me to be in the base camp. Will you come to receive me?

You are expected to reach the base camp by 5 PM. You will be given a location to report to, however, you may Contact Us any number of times for assistance. If required, any of our team members will get you to our base camp.


What about the transportation cost before and after trek?

Check the inclusion and exclusion tab to see if transportation is included or not. Usually its included. In case not, we may arrange a vehicle for you, the cost of which is to be shared by you or the group using the vehicle on actual basis.


Can I drink alcohol on trek?

Drinking alcohol is not advisable on a High Altitude Trek. Alcohol dehydrates our body and in high altitude dehydration becomes a big cause for Altitude Sickness. We suggest and DO NOT allow having alcohol, especially while still gaining altitude.


Do alcohol keep our body warm?

No. Drinking alcohol has a reverse effect on our body temperature. It further lowers our body temperature, and feeling warm is the response to stimuli. Discovery Channel Busts this myth. read on Alcohol may make your skin feel warm, but this apparent heat wave is deceptive. A nip or two actually causes your blood vessels to dilate, moving warm blood closer to the surface of your skin, making you feel warmer temporarily. At the same time, however, those same veins pumping blood closer to the skin's surface cause you to lose core body heat - the heat you need to survive, especially if you're stuck in a snowdrift . This effect could lead to fatal hypothermia."


Is smoking allowed on treks?

Smoking hampers your climbing and cardiovascular abilities. Smoking is not advisable and a fit trekker does not smoke. However, if you still want to smoke, its your choice, but the comfort of other members of the group should be taken care of.


How many days do I need to acclimate before the trek?

It is recommended two days of acclimatization, which includes not doing much physical effort, having an amount of food (the digestion goes slowly at higher elevations). You must have light food, and hot drinks (coca tea) with the meals, specially the two first days, plus a good rest, these help a lot to cop with the altitude sickness symptoms.


What is the best thing to do in the event of altitude sickness?

Our guides are trained to assists you in case of acute mountain sickness, they carry an Oxygen bottle, and first aid kit, however you can take your personal medication, especially for a headache, Stomach, and plasters.

What is the the maximum group size?

The maximum group size on any of Treks By Region is 10-15 people. We considerate 10-15 persons are have better communication and attention with the guide.

Is there a minimum group size?

We require just 6 persons to depart. During the last 1 n 1/2 years THE CRAZY MOUNTAINEERS has always managed to meet the minimum group size for all of our departure dates and have never had to cancel any group departures or have to combine with any other trekking company


As a single trekker, May I Join one of THE CRAZY MOUNTAINEERS trekking's fixed departure programs?

Yes, of course! We usually have single trekkers on each and every one of our group departures. It is a great way to get to know fellow travelers and most people find that the group dynamics are very friendly and comforting. Logistically, single trekkers will share rooms and tents with other single trekkers of the same sex on our group journeys.


What happens if I suffer from altitude illness or have a health problem?

Before each trek, we have a group meeting that outlines the detailed information on altitude illness and awareness, and our staff is highly trained to be on the lookout out for all its signs and symptoms. Each trekking itinerary has also been arranged to allow for proper adjustment to the trails and heights given the timetable and elevations gained along the way.We have designed each trek with your health in mind first and foremost, and we take a sensible and safe rate of climb. We have much experience in planning ahead of time to cover safety and health measures along the way and are prepared for any situations that might arise.We carry our own standard First Aid kit and supplies with us on each trek. We also recommend that you bring your own supplies and medicines as needed and please inform us of pre-existing medical conditions and advisories from your physician before your arrival ,and please let us know your blood group in the event of an emergency..


What kind of arrangement will be provided during the trekking?

A teahouse trekking arrangement will be made for you for the Everest Base Camp trekking whereby you will be able to stay at local lodges and have wholesome food and comfortable bed throughout your trekking journey. This form of arrangement also allows you to carry less baggage; you can hike at your own pace and enjoy the Everest panorama on your own schedule. It is also an eco-friendly way of trekking whereby trekkers can have more contact with the locals. How is THE CRAZY MOUNTAINEERS-THE CRAZY MOUNTAINEERS able to offer such competitive prices? Our unique style of off the beaten track, face-to-face travel is the only way to really experience a destination, but it also serves to keep the costs down. We spend your money providing an authentic experience . Another thing you'll notice are the inclusions. While we don't include everything, we do throw in the major highlights of a destination, the things that everyone goes to see. On every trip page we show you the 'Included Highlights' of your trip, things that many other companies charge locally for. We leave many other activities as options, to provide you the freedom and flexibility to choose what you want to do on a daily basis

Do I need to bring additional medicine for the trekking?

It is always better to consult your doctor. However, we suggest you to carry simple medicines such as Ibuprofen, Codeine, Paracetamol, Streusels, anti diarrhea tablets and demux (for high altitude sickness).

Is there an age limit for Everest Base Camp trekking?

No, there is no age limit for Everest Base Camp trekking but you need to be in good physical shape and have positive attitude. We also suggest you to please see your doctor and obtain necessary permission and advice, as well as medications for traveling in extreme altitude prior to the excursion.

What is the best season for trekking?

The best time for trekking is in the pre-monsoon springtime,(March, April, May) and the post-monsoon fall (September, October, November).However, if you wish to avoid the crowd in these seasons and prioritize clear-sky and view of the wide variety of flora and fauna we can make arrangements.However, winter (December, January, February) is colder and in summer/monsoon,(June, July, August) rain might be an issue.

What are the meals on the Everest Base Camp trekking like?

During trekking, you will be served meals in the teahouses. Typical meals are rice, pasta or potato dishes along with vegetables and egg/chicken/meat dishes. Other items mostly served as break fasts include porridge, muesli and toasts with peanut butter and honey.

What arrangement is being made for the safe drinking water on trek?

We are aware on the protection of fragile environments while organizing trekking and climbing trips. We discourage in buying the plastic bottle mineral water as currently there are no provisions for disposing. We do provide properly boiled drinking water on all Everest region trips where our staff properly boils the water on Kerosene for you. We recommend that you collect the safe drinking water from local station or teahouse in Annapurna region.

Is there any drinking water available on trek/tea houses?

During trekking, lodges serve bottled, boiled and filtered water, which is generally safe and have to be paid for. Because of environmental reasons however we encourage our guests to use iodine and other purifying agents to treat water before drinking. Bottled mineral water is also available everywhere.

What kind of clothes do we require for the trekking and is it possible to purchase it in Kathmandu before the start of the trip?

What you want to wear depends on you but we suggest you to wear warm clothes during the Everest Base Camp trekking. A down jacket, thermal longs and top, comfortable trekking trousers, t-shirts, fleece, windproof jacket, hat, scarf, and gloves might be useful. There are numerous trekking shops in Thamel area of Kathmandu where you can get all of these items in both local and branded stores alike. Our staff may also accompany and assist you if required.

Do I need to bring any bags for trekking?

During trekking, you will be on a long journey for which you will need two bags to keep your belongings. A rucksack/duffle bag and a day bag for personal items.THE CRAZY MOUNTAINEERS will provide you with a duffle bag which you can use throughout your entire journey and even afterwards. These bags are durable and hence perfect for any kind of trekking journey. While the duffle bag will be carried by the potters, you will have to carry a day bag on your own. A day bag is a small backpack that has enough room for everything you will need on a day hike such as lunch, water, extra clothing and perhaps a few personnel items like camera, battery chargers etc.

Do I need to bring any personal equipment like sleeping bags, down jackets, walking poles etc?

Sleeping bags and down jacket will be provided to you by us. With regards to trekking poles, if you are used to walking with it then take them with you, as you will probably find them useful especially on the way down. They are not essential though and the walk is manageable without them. It is mostly a personal preference. If you prefer to take the poles with you on the trekking then you can either bring your own pole or buy it from numerous options available in Kathmandu itself.

Can I take a suitcase?

You can bring a suitcase with you but it’s subject to normal airline restrictions. You can leave it at a hotel in Kathmandu. We will provide you the duffle bag which you can use for the trekking and return when your trip is over. Your trekking bag (rucksack) must weigh no more than 15kg (day bag not included); Remember, travelling light is much less of a hassle, so do not bring things you can do without.

Is it possible for me to store extra clothing that I will not need?

Yes, if you have a bag of extra clothing for when you return from the trekking, you will be able to store it safely in Kathmandu. The storage facility is provided by most hotels and lodges in Kathmandu or you can also store it in our office for the duration of the trekking.

What are the modes of carrying our gears?

Your rucksack (duffle bag) will be carried by porters. But the day bag, where you store personal stuffs will be carried by you. However, if you are uncomfortable during trekking then we can also make arrangements for the guide/porters to carry your day bag as well.

What problems can arise on high altitude?

Our itinerary has been specially tailored to prevent any kind of AMS (Acute Mountain Sickness) while moving up to higher altitude. Normally, altitude sickness starts from 3,600 meters/11808 feet and above. You will be trekking at a relatively slower and gradual pace as part of acclimatization process. In the higher elevation there is less oxygen in the air and this is more so while crossing high passes. Our expert guides will advice you on how to avoid AMS and treat it when/ if required. . Extensive medical kits are carried on all our trips. In addition, Portable Altitude Chamber (a life saving device) and Medical Oxygen is being carried as a safety backup on high altitude treks and climbing expeditions. All our trekking group leaders / guides are well trained in Wilderness First Aid Course who are competent to diagnose it and to act accordingly on the very spot.

How fit do I need to be?

Fitness is perhaps the key factor in the trek. Most people of average fitness for their age could complete the adventure trekking in Himalayas. On all holidays, physical preparation is useful and a flexible, open-minded approach is essential. You can take your time, set your own pace and enjoy the most fascinating surroundings. Most first-time trekkers are concerned that they won't keep up. They soon discover that a steady and moderate pace will have them in destination well before they would have expected. Trekking is not walking competition, but walking holidays in own pace. However, the fitter you are, the more you will enjoy it, and you will have enough energy for extra activities.

What Safety arrangement is being prepared for the trek?

Safety is our Top Most Agenda while organizing trips in Himalayas. All our trekking group leaders / guides have undertaken the Wilderness First Aid Medical Course and years of experience have taught them to deal with any adverse situations from diarrhea to Acute Mountain Sickness. We carry Portable Altitude Chamber (hyperbaric bag) along with a comprehensive medical kit. We plan adventure travel trips so that safety and comfort are not compromised.

What happens if I am no longer able to continue trekking and need to leave early?

Our guides will make required efforts to obtain the necessary transportation and reservations to get you home as quickly as possible if for any reason you need to depart early. However, you will not be entitled to any refund for the services (such as: hotel, transport, flight, etc.) included in the package that you would not use later.

What happens in case of emergency?

In the case of a serious sickness or a casualty, which we believe will not happen; you shall be rescued by a helicopter. Since you are entirely liable for all the expenses incurred in evacuation please make sure that it is covered by your insurance before assigning for it or be prepared to pay on your own after getting back in Kathmandu.

What is your cancellation and/or refund policy?

We have different cancellation and refund policies for different trekking, mountaineering and cultural tour packages. Please visit our terms and conditions page.

What is your cancellation and or refund policy?

We have different cancellation and refund policies for different trekking, mountaineering and cultural tour packages. Please visit our terms and conditions page.

Are there any communication facilities available while we are on the mountain?

There are telephones (landlines) in most of the villages along the trekking routes from which you can make international calls. Mobile Phone services are available throughout Nepal and even at the Everest Base Camp but the quality of the reception varies from location to location. Internet facilities can be found in only a few villages. However, these facilities can be expensive and Wi-Fi facilities are available in most of the tea houses these days.

What if I arrive early or depart late?

Can you arrange extra night lodging; We are happy to make arrangements for additional lodging and airport pickups and drops. Our staff can also recommend side excursions and restaurants for the extra time. Please contact us if you need to make any additional enquiry.

What type of adapter will I require in order to plug my electrical equipments?

Nepal's Electricity is 220 Volt and 50 MHZ (50 Cycles per Second). The Electric Plug is two or three round prongs, but not flat prongs as found in use in the United States or in other countries. If your electronic items use 110 Volt 60 MHZ electricity, you will need a voltage converter.

Will I be able to charge my batteries during trekking in the Everest Base camp trek?

Most of the tea houses/ lodges have electricity whereby you will be able to charge your iPod or camera batteries. Please note that lodges/tea houses will charge you some extra money for the services. The fee may vary from 1 USD to 3 USD per hour.

What insurance do the trekkers need to get?

You need general travel insurance and trip cancellation insurance, as well as rescue insurance. Read your policy's fine print to make sure it covers you for trekking or climbing, depending on what trip you have booked, and that it covers you for helicopter evacuation.

Should I tip often during the trekking?

Tips are not mandatory. However, if you wish to tip to show your gratitude, it will be welcomed. Tipping can be in USD or Nepalese Rupees (NRS). Upon arrival in Kathmandu, it is good to carry small denominations of USD for small tips to driver, hotel staff, etc. However, hotels/restaurants in Kathmandu, already charge you with 10 % service charge. Tipping is an accepted part of trekking although it is completely a personal matter. The amount depends on your budget and appreciation of their work. Budgeting up to 10 % of the trek cost as tipping could be a guideline.

Can domestic flights get cancelled or delayed?

Yes, domestic flights may get delayed or cancelled for any number of days due to unfavorable weather conditions. If the delay occurs at the start of your trip and disturbs your schedule, you are free to choose an alternative trip. But, if you are not interested in taking an alternative trip and wish to wait for the flights to resume instead, we will provide you accommodation and food in a guest house in Kathmandu. Hence, as long as you plan to stick to the original trip schedule we will be responsible for additional accommodation/ food. But, if you choose to change the dates of your trip and lengthen it then you will solely be responsible for your expenses.

THE CRAZY MOUNTAINEERS has no overhead expenses on overseas offices. This means we can offer top quality service and facilities at a competitive price to exceed your expectation. No hidden or extra cost. Trip cost includes from your accommodation, local flight , private transportation, tours, trek permit, National park or conservation fees In every detail, we set the highest possible standards, from safety to the high quality / type of gears and food provided to meet the international standard. We balance of exploration and relaxation, comfort and adventure at its best.

What does grading moderate mean?

According to Trekking standards and experience, treks are divided into four types- Easy, Moderate, Difficult and Strenuous. The challenge in terms of both technicality and geography increases as we move higher in that order. Thus, Easy treks could be suitable for all while Strenuous and Difficult treks are meant only for those who already have a certain number of experiences in trekking.Furthermore, Grading will help you choose trekking and climbing that best suits your fitness level and experience. Please keep in mind that this is only a general guide. A variety of factors, including weather may add to the challenge. Everest Base Camp trekking is suitable for those who are moderately fit. Moderate trekking will require at least 5-6 hours of walking every day, crossing 4000 m above high altitude passes and long & exhausting walks through rough trails, rocks and boulders. Therefore, you will require physical and mental fitness, positive attitude and readiness to face high altitude. Previous hiking or camping experience is preferred.


According to Trekking standards and experience, treks are divided into four types- Easy, Moderate, Difficult and Strenuous. The challenge in terms of both technicality and geography increases as we move higher in that order. Thus, Easy treks could be suitable for all while Strenuous and Difficult treks are meant only for those who already have a certain number of experiences in trekking.Furthermore, Grading will help you choose trekking and climbing that best suits your fitness level and experience. Please keep in mind that this is only a general guide. A variety of factors, including weather may add to the challenge. Everest Base Camp trekking is suitable for those who are moderately fit. Moderate trekking will require at least 5-6 hours of walking every day, crossing 4000 m above high altitude passes and long & exhausting walks through rough trails, rocks and boulders. Therefore, you will require physical and mental fitness, positive attitude and readiness to face high altitude. Previous hiking or camping experience is preferred.


According to Trekking standards and experience, treks are divided into four types- Easy, Moderate, Difficult and Strenuous. The challenge in terms of both technicality and geography increases as we move higher in that order. Thus, Easy treks could be suitable for all while Strenuous and Difficult treks are meant only for those who already have a certain number of experiences in trekking.Furthermore, Grading will help you choose trekking and climbing that best suits your fitness level and experience. Please keep in mind that this is only a general guide. A variety of factors, including weather may add to the challenge. Everest Base Camp trekking is suitable for those who are moderately fit. Moderate trekking will require at least 5-6 hours of walking every day, crossing 4000 m above high altitude passes and long & exhausting walks through rough trails, rocks and boulders. Therefore, you will require physical and mental fitness, positive attitude and readiness to face high altitude. Previous hiking or camping experience is preferred.



What kind of weather can I expect during trekking? How cold does it get?

Weather in the mountains is notoriously difficult to predict. Nights are generally colder than the days. Winter (December, January, February) will be colder but the days will be beautiful with clear sky. A bit of snowfall can be predicted in January, February and December. It is also important to make sure that you stay warm and dry in just about any weather conditions.